In this episode of “They Don’t Teach This in Business School,” Julie Bee interviews Kathleen Quinn Votow, the CEO of Talent Trust. Kathleen shares insights into her 20-year journey in the recruitment industry, emphasizing the necessity of trust and delegation in growing a business. She talks about Talent Trust’s holistic approach to recruitment and retention, and the importance of addressing organizational culture. Kathleen also recounts personal experiences with burnout, the importance of perseverance, and her strategies for maintaining team morale and company values.