Skip to the main content
Kathleen Quinn Votaw, studio portrait, 2026

The Designed to Care™ Masterclass with Kathleen Quinn Votaw

Does this hit home?

  • You can’t find the right people to hire.
  • You can’t keep your best employees.
  • The employees who stay aren’t performing the way you know they could.
Find out which one is costing you most Free. About five minutes.

Those aren’t three problems. They’re one problem showing up in three places, and it isn’t the one you’ve been budgeting for.

You can’t find the right people

  • The role has been open five months and you’ve lowered the bar twice.
  • Your best candidate took another offer and you never got the chance to counter.
  • You’ve started saying you just can’t find good people anymore, and lately you believe it.

86%

of job seekers read company reviews before they apply. Your reputation as an employer is already doing your recruiting, and you didn’t write it.

Source: Glassdoor

You can’t keep your best employees

  • The person you were counting on to run this place in five years just gave notice.
  • You were surprised. Nobody who worked for them was.
  • The exit interview was the first honest conversation anyone had with them in two years.

52%

of people who quit say their leader or their company could have stopped them. Half the people you lost last year were yours to keep.

Source: Gallup

The employees who stay aren’t performing the way you know they could

  • Your strongest people are quietly carrying your weakest, and all of them know it.
  • You asked for honest feedback, got silence, and called it alignment.
  • Your best performer is the one person nobody has thanked this year.

23%

of employees are engaged at work. The other 77% aren’t, and you’re paying one hundred percent of the payroll either way.

Source: Gallup

Gallup puts the cost of replacing one person at up to twice their salary. Multiply that by how many people you replaced last year. That number has a dollar sign in front of it, and it’s bigger than you think.

Take the assessment Find out how much money you’re losing.
Kathleen Quinn Votaw, smiling, studio portrait, 2026

“Leaders either design for trust, or they design for fear. There’s no third option, and the default isn’t neutral.”

Kathleen Quinn Votaw

Five places you’re losing people

Twelve months, one stage at a time, working on your company instead of a case study.

  1. Your employment brand

    What they already believed about you before they ever applied

  2. Your candidate pipeline

    Who you actually had to choose from on the day you needed somebody

  3. The first 180 days

    Which either confirm their decision or start the clock on their exit

  4. Every day after that

    The experience you designed for your customers, and not for them

  5. The day they leave

    And what everyone who stays learns from watching how you handled it

This isn’t for everyone

Some leaders will keep doing this the way they’ve always done it, and honestly, that’s a legitimate business decision. It’s just not one I can help with.

And if you’re in HR

You’ve been carrying this upstairs by yourself for a while now. Bring them with you. That was never supposed to be your job alone.

Why me

For more than two decades I’ve run a firm that teaches organizations how to build the infrastructure that takes these three problems off the table, instead of managing around them one hire at a time.

I’ve watched this play out inside more than a thousand companies, and I made most of these mistakes myself before I learned to name them. Everything I teach comes from building companies and advising executives, not from studying them.

  • Two-time Inc. 5000
  • Vistage Speaker of the Year
  • Author of two books
  • 23 years running TalenTrust
Kathleen Quinn Votaw on a rooftop terrace, smiling, in a navy jacket

Start wherever you’re comfortable

Find out which one is costing you most

A short quiz on how you attract, hire and keep people, scored on the spot. You’ll know where you’re losing people before you finish your coffee.

Take the assessment

Talk it through with me

Thirty minutes, one to one. This isn’t a sales call; it’s a consultation. You tell me what’s happening and I’ll tell you what I see and what I’d do about it.

Contact Kathleen

Come see the room first

Sit in on a live session as my guest. Ask a question, see who else is in there. If it isn’t for you, you’ll know inside sixty minutes.

Claim your pass and get the date and Zoom link for the next session right away.

Claim a visitor’s pass

Three ways to join

  • Monthly $299 a month For one person, starting January 28, 2027. Get started
  • Annual $3,000 for the year For one person, with two months free. Get started
  • Company cohort Designed to Care™ Inside A group from your company, with a monthly working session with me. Ask about pricing