Happily and Productively Remote

Not long ago, the CFO of a fast-growing $150 million company with 80 sales reps was planning to move to a bigger, better location. I suggested that he not move everyone into the new space and, instead, arrange for some of the reps to work remotely. I was shocked by...

Empathize With Hourly Employees

The Economics of Being Fair People at the bottom of the pay scale often struggle to support their families. You can help ease that stress by raising their hourly pay with a seemingly small amount. The benefits of your empathy are many, including saving the cost of...

Be the Tortoise and the Hare

When to Hire and Fire When the right person walks in your door, don’t miss the rare opportunity to add exceptional talent to your team—hire him or her immediately. On the other hand, when you discover that you’ve made a mistake by hiring someone who is disrespectful,...

Pre-employment Assessments

Don’t Trust Your Gut—Assess and Be Sure Education and experience have been replaced as the first things to consider when hiring. Today, the emphasis is on things like how people behave and adapt, what their values are, and what motivates them—things that you can’t...

Measuring Employee Engagement

Check in on Checked-out Employees – The Top Engagement Questions to Ask Gallup puts the cost of mentally checked-out employees at $450 to $550 billion a year in productivity. That cost can be the difference between your company being just good, or becoming...