Kathleen welcomes Josh Bersin to the podcast. Josh is an acclaimed research analyst, speaker, and writer in the areas of human resources, technology, learning, and leadership. He’s also the founder of the Josh Bersin Academy, the first global development academy for HR professionals, and the CEO of the Josh Bersin Company, which provides a wide range of research and advisory services to help HR leaders. In part one, John shares how HR teams have transformed over the course of his 20+ year career, why companies must focus on the employee experience, and the importance of ‘creating candidates’.