Reduce workplace friction and empower your team. Bob Sutton joins Kathleen to discuss strategies from his new book “The Friction Project” on how smart leaders make desired behaviors easier and negative behaviors harder. Drawing on decades of organizational research, Bob provides a blueprint for creating smoother, more productive work cultures. Tune in to gain insights on fostering psychological safety, nudging better decisions, designing efficient processes, and more from this esteemed Stanford professor and bestselling author of “The No Asshole Rule” and “Good Boss, Bad Boss.” You’ll come away with tangible takeaways to remove energy-sapping friction and help your people thrive.