Those “kids with their phones,” as managers often disparagingly refer to Millennials, are likely your employees and customers. More important, they are the future of your company. Millennials (born 1980-2000) will represent 75 percent of the workforce by 2025, and they have certainly made some waves the past few years. Now we need to make way for the even larger population of Generation Z (post 2000).
Like the generations before them, Millennials are bright, wonderful people whose qualities can breathe new life into your company—and they are probably more maligned than any previous generation of workers. They have brought seismic changes to work as we’ve always known it, with their universal adoption of new technologies and social media, bringing new transparency. They’re also forcing workplaces to evolve into more democratized, collaborative spaces where ideas are often more important than experience and decision-making is shared.
The fact is that what has worked in the past will likely fall short of what’s needed for the future. This creates a major opportunity for your organization. Embracing both change and the best each generation in the current workforce contributes to the whole will put you so far ahead in so many ways, you’ll never look back. And, really, you have no choice. Here, you’ll learn what you need to do to survive these changes and thrive.