Roughly 70 percent of U.S. employees are not engaged (according to a 2017 Gallup report). The reason? Workplaces are going through extraordinary change, but management is often frozen in a 30-year time warp. Engagement is where the rubber meets the road—where employees start acting with an ownership mentality. A culture based on ownership mindset is probably the best competitive differentiator you can have.
Companies with high engagement levels have lower absenteeism and turnover; fewer accidents, quality issues and mistakes; and better employee health—all of which translate into significantly higher productivity. Engaged employees look out for one another and for customers. They want to be at work. They know what to do. And they understand how they fit into the overall purpose.
How engaged are they and how do you know? The most common way to assess engagement levels is through surveys. But they are not enough. You need to go deeper. Find out how in this presentation.